1. Introduction
The Sign Depot (“Sign Depot,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through thesigndepot.com (the “Site”), how we use and share it, and your choices regarding email and SMS text message communications. By using the Site or submitting information through our contact or quote request forms, you agree to this Privacy Policy.
2. Information We Collect
Information you provide: When you request a quote or contact us, we may collect your name, email address, phone number, company name (if provided), and project details or messages you include in the form.
Information collected automatically: We use Google Analytics, which may collect your IP address, browser/device type, pages viewed, and referring pages via cookies.
3. How We Use Your Information
We use your information to respond to inquiries, provide customer service, send appointment reminders and project updates by email or text, improve our Site and marketing, and comply with legal obligations. We do not sell your personal information.
4. Text Message (SMS) Communications
If you provide your mobile number, you may receive texts from The Sign Depot about your inquiry, quote, or project. By submitting your number, you provide prior express written consent to receive such messages, including automated texts, per the TCPA and applicable FCC regulations. Consent is not a condition of purchase.
Message frequency varies. Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
Reply STOP to opt out at any time; reply HELP for assistance, or call 956-687-7446.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Email Communications
Emails related to your inquiry or project may be sent, along with marketing emails if you opt in. Every marketing email includes an unsubscribe link, per the CAN-SPAM Act.
6. Cookies and Tracking Technologies
We use Google Analytics to understand Site usage via cookies. You can disable cookies in your browser or opt out at tools.google.com/dlpage/gaoptout.
7. How We Share Your Information
We may share information with service providers who help operate the Site or manage communications (e.g., hosting, email/SMS platforms, analytics), or as required by law. We do not sell your personal information.
8. Data Retention
We retain personal information as long as necessary to respond to inquiries, complete projects, and comply with legal obligations.
9. Your Privacy Choices
You may request access to, correction of, or deletion of your personal information by contacting us below.
10. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect information from them.
11. Data Security
We use reasonable safeguards to protect your information, though no method of transmission is completely secure.
12. Third-Party Links
The Site may link to third-party sites, including our social media pages. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this policy periodically. The Effective Date above reflects the latest revision.
14. Contact Us
The Sign Depot, 105 E Expressway 83, Suite F, Pharr, TX 78577 | 956-687-7446 | thesigndepot.com/contact